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Internship / Master Thesis : Ticket sales bot detection

Lausanne | Secutix
Job number
1492
Date posted Feb 21, 2024
Job category Software Engineering Level of experience 0 to 3 years
Job type Full time Employment type
Internship
Work site Lausanne Company
Meet our interns

About SECUTIX

SECUTIX is the market leader in advanced digital solutions for the events industry. Offering a seamlessly integrated and open cloud platform, SECUTIX gives organizations complete control and a suite of tools to help better understand and digitally engage with audiences, monetize products and services, secure operations and take audience experiences to the next level. SECUTIX serves a range of organizations on a global scale, including sport clubs, stadiums and arenas, museums, live entertainment organizations, leisure parks and festivals. Its emblematic customers include the UEFA, Ópera National de Paris, Centre Pompidou, Paléo Festival, Musée Picasso Paris and many more. 

Your role

The SecuTix 360° ticketing solution is a global integrated software suite, which has been developed for professionals in the fields of entertainment, leisure, and events, who wish to expand their offering and revenue but also to excel in managing their customer relationship. 

During large online ticket sales, bot detection is increasingly important for our clients. In addition to protecting the system from an unsustainable load, excluding robots also helps restrict the black market and results in a fairer sales process. Robot-generated sales and users also pollute customer data, affecting marketing campaigns and other BI analysis. In this context, the aim of this internship is to design and implement a real-time user-specific “robot index”, recording the likelihood a given user is a robot. In addition, we will look at providing a real-time interface for monitoring live sales and taking relevant operational actions.

 

Objectives:

  • Assess current state-of-the-art techniques for detecting internet robot activity and applicability to the ticketing business (machine learning, other data analysis tools)

  • Design and integrate a robot index tracking on the Secutix internet sales channels

  • For use during live ticket sales, design and implement a real-time interface for monitoring the current robot activity and taking actions against identified threats.

  • Run system load tests to validate the result.

Our offer

› A dynamic work and collaborative environment with a highly motivated multi-cultural and international sites team

› Attractive prospects for career path & Personal development through training and coaching

› The chance to make a difference in peoples’ life by building innovative solutions

› Various internal coding events (Hackathon, Brownbags), see our technical blog

› Monthly After-Works organized per locations

› Good work-life balance (2 days per week from home)

› Attractive pension fund with 3 types of Job Category employees’ contributions

› Premium and worldwide coverage with Zurich

Your profile

›Good knowledge of the software development process, ideally with some Java experience

›Good knowledge of web technologies and protocols

›Experience with machine learning or other data analysis tools would be a plus

›Team oriented

›Project will be focused on providing a useful tool for live sales, so an interest in system operation and monitoring aspects would be good